Avalon A20-B Bottom Load Water Cooler with Ice Maker, Hot, Cool and Cold
$399.99
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Overview
Avalon A20-B Water Cooler and Ice Maker
A bottom load water cooler with a built-in ice maker
The Avalon A20-B is a bottom load water cooler and ice maker in one. It runs from a standard 3 or 5 gallon jug in the bottom cabinet and makes up to 22 lb of bullet ice a day.
Pour hot, cool, or cold water from the same unit. UV-LED self-cleaning, an empty bottle light, a child safety lock, an energy saving mode, and a nightlight come standard.
Have a water line nearby? The Avalon A21-B is the bottleless version with built-in filtration.
At a glance
TypeBottom load cooler + ice maker IceBullet ice, up to 22 lb/day WaterHot, cool, and cold Bottle3 or 5 gallon jug PlumbingNone needed SanitizingUV-LED self-cleaning Empty bottle lightYes Unit size12.2 W x 16.5 D x 40.75 H in Child lockOn hot water NightlightBuilt in DrainNone needed CertificationETLWhat's built into the Avalon A20-B
Up to 22 lb of bullet-shaped ice a day.
Three temperaturesHot, cool, and cold water taps.
Bottom loadingThe jug slides into the cabinet. No lifting.
UV-LED self-cleaningSanitizes the water system with a press of a button.
Empty bottle lightLets you know when it is time for a new jug.
Child safety lockHot water needs the lock pressed first.
Where the A20-B fits
Hot water for tea, cold water, and ice from one machine.
Home kitchensFrees up freezer space and counter space.
Waiting rooms and shopsSelf-cleaning and a child lock for shared spaces.
A20-B vs. A21-B vs. A-ICE vs. A-ICE2
| A20-B (this unit) | A21-B | A-ICE | A-ICE2 | |
|---|---|---|---|---|
| Type | Cooler + ice maker | Cooler + ice maker | Countertop ice maker | Countertop ice maker |
| Ice style | Bullet | Bullet | Nugget | Nugget |
| Ice per day | 22 lb | 22 lb | 38 lb | 38 lb |
| Water source | 3 or 5 gal jug | Water line | 1 gal side tank | Water line |
| Filtration | No | NSF dual | No | NSF dual |
| Drinking water taps | Hot, cool, cold | Hot, cool, cold | No | No |
| Price | $399.99 | $399.99 | $299.99 | $299.99 |
Setting up the A20-B
- A grounded wall outlet nearby (no extension cords)
- A level floor with about 4 in of clearance behind and on both sides
- Open the cabinet, take the cap off a fresh 3 or 5 gallon jug, and wipe the outside clean
- Place the probe into the jug (it adjusts for 3 or 5 gallon jugs) and slide the jug into the cabinet
- Let the tanks fill before turning on heating, cooling, and ice making
- No drain needed. Overflow collects in the drip tray with a float indicator
| Manufacturer | Avalon |
| Model | A20-B |
| Type | Bottom load water cooler with built-in ice maker |
| Ice output | Bullet ice, up to 22 lb per day |
| Water temperatures | Hot about 194°F (90°C), cool, and cold about 50°F (10°C) |
| Hot water | 4 L per hour, 0.9 L tank |
| Cold water | 2 L per hour, 2.5 L tank, compressor cooled |
| Water source | 3 or 5 gallon jug, bottom loading (jug not included) |
| Safety | Child safety lock on hot water |
| Self-cleaning | UV-LED, about 10 minute cycle |
| Other features | Energy saving mode, built-in nightlight, removable drip tray (no drain) |
| Unit dimensions | 12.2 in W x 16.53 in D x 40.75 in H |
| Power | 115V, 60Hz, 420W heating, 150W cooling, 570W total |
| Weight | 40.12 lb net, 45.19 lb shipping |
| Certification | ETL |
| In the box | A20-B cooler and ice maker, bottle probe, use and care guide |
| Warranty | 1 year limited from Avalon (register within 30 days) |
Avalon A20-B FAQs
How much ice does it make?
Up to 22 lb of bullet ice a day. The first batch is ready in about 15 minutes, and the ice bin fills in about 60 to 90 minutes.
Can I turn the ice maker off?
Yes. Press the ice making button for 1 second to turn ice making on or off and use the unit as a regular water cooler.
Does it need a water line?
No. It runs from a standard 3 or 5 gallon jug in the bottom cabinet. Want it plumbed in? See the A21-B.
How do I know when the jug is empty?
The empty bottle light comes on so you can swap in a new jug.
How do I clean it?
Hold the ice button for 3 seconds to start the roughly 10 minute UV-LED self-cleaning cycle, and empty the drip tray as needed.
Outfitting a school, gym, or building?
Talk to a real person about installation, quantities, and project pricing.
Call or text 706-702-2071Request a project quoteSchool pricing
Warranty
Warranty
- Avalon warrants its water coolers, bottle fillers, and chillers to the original purchaser against defects in materials or workmanship. Avalon will repair or replace a defective product, at its option, when the product was bought new from an authorized retailer.
- Coverage: Avalon products include a 1-year limited manufacturer's warranty from the original purchase date. The warranty ends early if the product is sold or transferred.
- Registration: Register your unit with Avalon within 30 days of purchase to activate the warranty on Avalon's product registration page. Keep your model number, order number, and purchase date.
- Troubleshooting first: Every claim starts with troubleshooting alongside Avalon's support team. If a part fixes the issue, Avalon provides that part at no cost. A replacement unit is considered only after parts and troubleshooting have been tried.
- Installation and labor: Installation, maintenance, and repairs are the purchaser's responsibility. Plumber or third-party labor and extra installation materials are not covered.
- Not covered: Damage from accidents, misuse, improper installation or maintenance, relocation, unauthorized repairs, or unsanitary conditions. Units must be plugged directly into a grounded wall outlet. Using an extension cord or surge protector voids the warranty.
- Shipping damage: Report any shipping damage within 30 days of purchase. Damage reported after 30 days is not eligible for a warranty claim.
- A valid serial number and proof of purchase may be required. Shipping costs to return a product for repair or replacement are the purchaser's responsibility, and a replacement unit carries the remaining warranty from the original purchase date.
- Please contact us before returning any product or submitting a warranty claim so we can review your situation and connect you with the right support.
Questions? Contact support@prowatersupply.com or call or text 706-702-2071.
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Before you buy
Ordering from Pro Water Supply
Shipping, returns and support for every product we sell.
Where does it ship from, and how long does delivery take?
Most units ship directly from the manufacturer's U.S. warehouse, and shipping is free on every product. The shipping box near the top of this page shows the estimated ship date and delivery window for this item, and you get tracking as soon as it ships. Larger units can ship by freight, and the carrier may call to set up delivery.
Do you charge sales tax?
Only on orders shipped to Georgia. Orders shipped anywhere else in the U.S. pay no sales tax at checkout. Schools, agencies and other tax-exempt buyers can send us their exemption before ordering and we will set it on the account.
What if it arrives damaged?
Inspect the shipment before you sign. If you see damage, note it on the delivery receipt, keep all packaging, and contact us within 48 hours with your order number and photos. We will work with you on parts, repair, replacement or a refund.
Can I return it?
Most items can be returned within 30 days of delivery if they are new, unused, uninstalled and in the original packaging. Contact us first so we can authorize the return and send instructions. Some items, like replacement filters and special orders, follow different brand terms. See our return policy for the full details.
How do warranty claims work?
Every unit is brand new and carries the full manufacturer warranty. If something goes wrong, call or text 706-702-2071 or email support with your order number and photos. We help you file the claim with the manufacturer so you are not doing it alone.
Can I get a quote for multiple units or a school or district?
Yes. Send us the quantities and site details through our project quote form, or see school and district pricing. We help with product selection, ADA layout, delivery planning and volume pricing.
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