Frequently asked questions
Answers to common questions about the Pro Water Supply storefront.
Can I place an order today?
Not yet. The storefront is presented as a customer-ready preview while final supplier approvals are completed.
Can I still ask about a product?
Yes. Use the contact page for buying help, product questions, ADA or installation questions, shipping questions, or support.
Do you help with ADA compliance?
We can point you to ADA-compliant and bi-level units and their published specs. Final compliance depends on mounting height and clearances at your site, so confirm with your architect or local code official.
Is installation included?
No, unless a written quote says otherwise. Most units require a licensed plumber, and refrigerated or heated units also need an electrical connection.
Are product details final?
No. Final authorization, included components, and live offer terms will be confirmed before ordering is enabled.