Avalon A11 Countertop Top Load Water Cooler, Hot, Cool and Cold
$179.99
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Overview
Avalon A11 Countertop Top Load Water Cooler
A countertop top load water cooler with hot, cool, and cold water
The Avalon A11 brings three temperatures to the counter. At 19 inches tall, it pours 185°F hot, cool, and 47°F cold water from a standard 3 or 5 gallon jug.
Push button taps, a child safety lock on the hot side, and a built-in puncture rod for non-spill caps.
Available in grey or black. Need a freestanding unit? See the Avalon A10.
At a glance
TypeTop load, countertop WaterHot, cool, and cold Hot water185°F Cold water47°F DispensingPush buttons Bottle3 or 5 gallon jugs Unit size13 x 12 x 19 H in ColorsGrey or Black Child lockOn hot water CoolingCompressor Drip trayRemovable, no drain CertificationUL ListedWhat's built into the Avalon A11
Hot, cool, and cold taps.
Three temperatures185°F hot, cool, and 47°F cold.
Child safety lockHot water needs the lock pressed first.
Top loadingFits standard 3 or 5 gallon jugs.
Puncture rodOpens non-spill bottle caps as you set the jug.
Compressor coolingKeeps cold water cold all day.
Where a countertop cooler fits
Three temperatures without giving up floor space.
Front desks and waiting roomsA compact unit for a counter or table.
Home kitchensHot water for tea and cold water on tap.
A11 vs. A1 Countertop vs. A10
| A11 (this unit) | A1 Countertop | A10 | |
|---|---|---|---|
| Format | Countertop | Countertop | Freestanding |
| Loading | Top | Top | Top |
| Water | Hot, cool, cold | Hot and cold | Hot, cool, cold |
| Dispensing | Push buttons | Press paddles | Push buttons |
| Self-cleaning | No | No | No |
| Nightlight | No | No | No |
| Price | $179.99 | $149.99 | $179.99 |
Setting up the A11
- A grounded wall outlet nearby (no extension cords)
- A sturdy, level counter that can hold the cooler plus a full jug (about 40 lb), with about 4 in of clearance behind and on both sides
- Remove the label or sticker from the mouth of a fresh 3 or 5 gallon jug
- Set the jug upside down into the bottle holder on top. The built-in puncture rod opens non-spill caps
- Let the tanks fill with water before switching on the heating and cooling
- Empty the removable drip tray as needed. No drain required
| Manufacturer | Avalon |
| Model | A11 (A11-CTTL grey, A11BLK black) |
| Type | Countertop top load bottled water cooler |
| Water temperatures | Hot 185°F, cool, and cold 47°F |
| Hot water | 4 L per hour, 1.02 L tank |
| Cold water | 2 L per hour, 3 L tank, compressor cooled |
| Dispensing | Push buttons for hot, cool, and cold |
| Bottle size | Standard 3 or 5 gallon jugs |
| Safety | Child safety lock on hot water |
| Other features | Built-in puncture rod for non-spill caps, removable drip tray (no drain) |
| Tank material | 304 stainless steel |
| Unit dimensions | 13 in L x 12 in W x 19 in H (per Avalon manual) |
| Weight | 26.45 lb net |
| Power | 115V, 60Hz, 420W heating, 120W cooling, 520W total |
| Certification | UL Listed |
| In the box | A11 cooler, use and care guide |
| Warranty | 1 year limited from Avalon (register within 30 days) |
Avalon A11 FAQs
What size jugs does it take?
Standard 3 or 5 gallon water jugs from any delivery service or store.
Will a 5 gallon jug sit safely on a counter unit?
Yes, as long as the counter is sturdy and level. A full 5 gallon jug weighs about 40 lb, so pick a solid surface.
What is the cool water tap?
It pours water straight from the jug without heating or chilling it, so it comes out near room temperature.
How long until the water is hot and cold?
Once the tanks are full and the heating and cooling switches are on, plan on about 15 to 20 minutes for hot water and about 1 hour for cold on first startup.
How do I keep it clean?
Wipe the drip tray and spouts often and sanitize the tanks every few months with a water cooler cleaning solution. Your use and care guide has the step by step routine.
Outfitting a school, gym, or building?
Talk to a real person about installation, quantities, and project pricing.
Call or text 706-702-2071Request a project quoteSchool pricing
Warranty
Warranty
- Avalon warrants its water coolers, bottle fillers, and chillers to the original purchaser against defects in materials or workmanship. Avalon will repair or replace a defective product, at its option, when the product was bought new from an authorized retailer.
- Coverage: Avalon products include a 1-year limited manufacturer's warranty from the original purchase date. The warranty ends early if the product is sold or transferred.
- Registration: Register your unit with Avalon within 30 days of purchase to activate the warranty on Avalon's product registration page. Keep your model number, order number, and purchase date.
- Troubleshooting first: Every claim starts with troubleshooting alongside Avalon's support team. If a part fixes the issue, Avalon provides that part at no cost. A replacement unit is considered only after parts and troubleshooting have been tried.
- Installation and labor: Installation, maintenance, and repairs are the purchaser's responsibility. Plumber or third-party labor and extra installation materials are not covered.
- Not covered: Damage from accidents, misuse, improper installation or maintenance, relocation, unauthorized repairs, or unsanitary conditions. Units must be plugged directly into a grounded wall outlet. Using an extension cord or surge protector voids the warranty.
- Shipping damage: Report any shipping damage within 30 days of purchase. Damage reported after 30 days is not eligible for a warranty claim.
- A valid serial number and proof of purchase may be required. Shipping costs to return a product for repair or replacement are the purchaser's responsibility, and a replacement unit carries the remaining warranty from the original purchase date.
- Please contact us before returning any product or submitting a warranty claim so we can review your situation and connect you with the right support.
Questions? Contact support@prowatersupply.com or call or text 706-702-2071.
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Before you buy
Ordering from Pro Water Supply
Shipping, returns and support for every product we sell.
Where does it ship from, and how long does delivery take?
Most units ship directly from the manufacturer's U.S. warehouse, and shipping is free on every product. The shipping box near the top of this page shows the estimated ship date and delivery window for this item, and you get tracking as soon as it ships. Larger units can ship by freight, and the carrier may call to set up delivery.
Do you charge sales tax?
Only on orders shipped to Georgia. Orders shipped anywhere else in the U.S. pay no sales tax at checkout. Schools, agencies and other tax-exempt buyers can send us their exemption before ordering and we will set it on the account.
What if it arrives damaged?
Inspect the shipment before you sign. If you see damage, note it on the delivery receipt, keep all packaging, and contact us within 48 hours with your order number and photos. We will work with you on parts, repair, replacement or a refund.
Can I return it?
Most items can be returned within 30 days of delivery if they are new, unused, uninstalled and in the original packaging. Contact us first so we can authorize the return and send instructions. Some items, like replacement filters and special orders, follow different brand terms. See our return policy for the full details.
How do warranty claims work?
Every unit is brand new and carries the full manufacturer warranty. If something goes wrong, call or text 706-702-2071 or email support with your order number and photos. We help you file the claim with the manufacturer so you are not doing it alone.
Can I get a quote for multiple units or a school or district?
Yes. Send us the quantities and site details through our project quote form, or see school and district pricing. We help with product selection, ADA layout, delivery planning and volume pricing.
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