{"product_id":"avalon-a11-countertop-top-load-water-cooler-hot-cool-and-cold","title":"Avalon A11 Countertop Top Load Water Cooler, Hot, Cool and Cold","description":"\u003cstyle\u003e.pws-page{--pws:#0B4F9C;--pws-dark:#083B75;--pws-tint:#EAF1FA;--pws-line:#D3DFEE;--pws-text:#1B2430;--pws-muted:#5A6676;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;color:var(--pws-text);max-width:1040px;margin:0 auto;padding:8px 18px 40px;line-height:1.65;background:#fff}.pws-page *{box-sizing:border-box}.pws-page a{color:var(--pws);text-decoration:none;font-weight:600}.pws-page a:hover{text-decoration:underline}.pws-eyebrow{font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--pws);margin:0 0 6px}.pws-h2{font-size:26px;line-height:1.25;margin:0 0 14px;color:var(--pws-text)}.pws-h3{font-size:21px;margin:0 0 14px;color:var(--pws-text)}.pws-lead{font-size:18px;color:var(--pws-text);margin:0 0 12px}.pws-section{margin:44px 0 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.pws-btn{width:100%;min-width:0}}\u003c\/style\u003e\u003cdiv class=\"pws-page\"\u003e\n\u003cdiv class=\"pws-intro\"\u003e\n\u003cdiv class=\"pws-col\"\u003e\n\u003cp class=\"pws-eyebrow\"\u003eAvalon A11 Countertop Top Load Water Cooler\u003c\/p\u003e\n\u003ch2 class=\"pws-h2\"\u003eA countertop top load water cooler with hot, cool, and cold water\u003c\/h2\u003e\n\u003cp class=\"pws-lead\"\u003eThe \u003cstrong\u003eAvalon A11\u003c\/strong\u003e brings three temperatures to the counter. At \u003cstrong\u003e19 inches tall\u003c\/strong\u003e, it pours \u003cstrong\u003e185°F hot\u003c\/strong\u003e, \u003cstrong\u003ecool\u003c\/strong\u003e, and \u003cstrong\u003e47°F cold\u003c\/strong\u003e water from a standard \u003cstrong\u003e3 or 5 gallon jug\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"pws-lead\"\u003ePush button taps, a \u003cstrong\u003echild safety lock\u003c\/strong\u003e on the hot side, and a \u003cstrong\u003ebuilt-in puncture rod\u003c\/strong\u003e for non-spill caps.\u003c\/p\u003e\n\u003cp class=\"pws-lead\"\u003eAvailable in \u003cstrong\u003egrey or black\u003c\/strong\u003e. Need a freestanding unit? See the \u003ca href=\"\/products\/avalon-a10-top-load-water-cooler-hot-cool-and-cold\"\u003eAvalon A10\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-col pws-hero-img\"\u003e\u003cimg class=\"pws-img\" loading=\"lazy\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/A11_Grey_Front.jpg?v=1793064484\u0026amp;width=900\" alt=\"Avalon A11 countertop water cooler in grey, front view\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-glance\"\u003e\n\u003cp class=\"pws-glance-title\"\u003eAt a glance\u003c\/p\u003e\n\u003cdiv class=\"pws-glance-grid\"\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eType\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eTop load, countertop\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eWater\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eHot, cool, and cold\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eHot water\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003e185°F\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eCold water\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003e47°F\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eDispensing\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003ePush buttons\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eBottle\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003e3 or 5 gallon jugs\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eUnit size\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003e13 x 12 x 19 H in\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eColors\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eGrey or Black\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eChild lock\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eOn hot water\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eCooling\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eCompressor\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eDrip tray\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eRemovable, no drain\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-gi\"\u003e\n\u003cspan class=\"pws-gl\"\u003eCertification\u003c\/span\u003e\u003cspan class=\"pws-gv\"\u003eUL Listed\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\n\u003ch3 class=\"pws-h3\"\u003eWhat's built into the Avalon A11\u003c\/h3\u003e\n\u003cdiv class=\"pws-split\"\u003e\n\u003cfigure style=\"margin:0\"\u003e\u003cimg class=\"pws-img\" loading=\"lazy\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/A11_1.png?v=1793064484\u0026amp;width=800\" alt=\"Avalon A11 features: three temperatures and child lock\"\u003e\u003cfigcaption class=\"pws-figcap\"\u003eThree taps on a compact countertop base.\u003c\/figcaption\u003e\u003c\/figure\u003e\u003cdiv class=\"pws-tiles\"\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"8\"\u003e\u003c\/circle\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"3\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e\u003cstrong\u003ePush buttons\u003c\/strong\u003e\u003cp\u003eHot, cool, and cold taps.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003cpath d=\"M12 3c3 4 5 6 5 10a5 5 0 0 1-10 0c0-2 1-3 2-4 0 2 1 3 2 3 0-3 1-6 1-9z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cstrong\u003eThree temperatures\u003c\/strong\u003e\u003cp\u003e185°F hot, cool, and 47°F cold.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003crect x=\"5\" y=\"11\" width=\"14\" height=\"10\" rx=\"2\"\u003e\u003c\/rect\u003e\u003cpath d=\"M8 11V8a4 4 0 0 1 8 0v3\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cstrong\u003eChild safety lock\u003c\/strong\u003e\u003cp\u003eHot water needs the lock pressed first.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003crect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\u003e\u003c\/rect\u003e\u003cpath d=\"M15 12h.01\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cstrong\u003eTop loading\u003c\/strong\u003e\u003cp\u003eFits standard 3 or 5 gallon jugs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"8\"\u003e\u003c\/circle\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"3\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e\u003cstrong\u003ePuncture rod\u003c\/strong\u003e\u003cp\u003eOpens non-spill bottle caps as you set the jug.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-tile\"\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#0B4F9C\" stroke-width=\"2\"\u003e\u003cpath d=\"M12 2v20M4.9 6l14.2 12M4.9 18L19.1 6\"\u003e\u003c\/path\u003e\u003cpath d=\"M9 3l3 3 3-3M9 21l3-3 3 3\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cstrong\u003eCompressor cooling\u003c\/strong\u003e\u003cp\u003eKeeps cold water cold all day.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\n\u003ch3 class=\"pws-h3\"\u003eWhere a countertop cooler fits\u003c\/h3\u003e\n\u003cfigure class=\"pws-banner\" style=\"margin:0 0 16px\"\u003e\u003cimg class=\"pws-img\" loading=\"lazy\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/a11_bottled_lifestyle_pdp.png?v=1793064485\u0026amp;width=1200\" alt=\"Avalon A11 countertop cooler with a jug in a break room\"\u003e\u003cfigcaption class=\"pws-figcap\"\u003eAbout 19 in tall before the jug goes on.\u003c\/figcaption\u003e\u003c\/figure\u003e\u003cdiv class=\"pws-settings\"\u003e\n\u003cdiv class=\"pws-setting\"\u003e\n\u003cstrong\u003eSmall break rooms\u003c\/strong\u003e\u003cp\u003eThree temperatures without giving up floor space.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-setting\"\u003e\n\u003cstrong\u003eFront desks and waiting rooms\u003c\/strong\u003e\u003cp\u003eA compact unit for a counter or table.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-setting\"\u003e\n\u003cstrong\u003eHome kitchens\u003c\/strong\u003e\u003cp\u003eHot water for tea and cold water on tap.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\n\u003ch3 class=\"pws-h3\"\u003eA11 vs. A1 Countertop vs. A10\u003c\/h3\u003e\n\u003cdiv class=\"pws-tablewrap\"\u003e\u003ctable class=\"pws-compare\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003e\u003c\/th\u003e\n\u003cth class=\"pws-this\"\u003eA11 (this unit)\u003c\/th\u003e\n\u003cth\u003e\u003ca href=\"\/products\/avalon-a1-countertop-top-load-water-cooler-hot-and-cold\" style=\"color:#fff!important;text-decoration:underline\"\u003eA1 Countertop\u003c\/a\u003e\u003c\/th\u003e\n\u003cth\u003e\u003ca href=\"\/products\/avalon-a10-top-load-water-cooler-hot-cool-and-cold\" style=\"color:#fff!important;text-decoration:underline\"\u003eA10\u003c\/a\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003eCountertop\u003c\/td\u003e\n\u003ctd\u003eCountertop\u003c\/td\u003e\n\u003ctd\u003eFreestanding\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLoading\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003eTop\u003c\/td\u003e\n\u003ctd\u003eTop\u003c\/td\u003e\n\u003ctd\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWater\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003eHot, cool, cold\u003c\/td\u003e\n\u003ctd\u003eHot and cold\u003c\/td\u003e\n\u003ctd\u003eHot, cool, cold\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDispensing\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003ePush buttons\u003c\/td\u003e\n\u003ctd\u003ePress paddles\u003c\/td\u003e\n\u003ctd\u003ePush buttons\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSelf-cleaning\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNightlight\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"pws-no\"\u003eNo\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrice\u003c\/td\u003e\n\u003ctd class=\"pws-this\"\u003e$179.99\u003c\/td\u003e\n\u003ctd\u003e\u003ca href=\"\/products\/avalon-a1-countertop-top-load-water-cooler-hot-and-cold\"\u003e$149.99\u003c\/a\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003ca href=\"\/products\/avalon-a10-top-load-water-cooler-hot-cool-and-cold\"\u003e$179.99\u003c\/a\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\n\u003ch3 class=\"pws-h3\"\u003eSetting up the A11\u003c\/h3\u003e\n\u003cdiv class=\"pws-inst\"\u003e\n\u003cfigure class=\"pws-inst-fig\"\u003e\u003cimg class=\"pws-img\" loading=\"lazy\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/61h1hCJHZvL._AC_SL1200.jpg?v=1793064484\u0026amp;width=640\" alt=\"Avalon A11 dimensions: 19 in tall\"\u003e\u003cfigcaption class=\"pws-figcap\"\u003eAbout 13 in x 12 in x 19 in H\u003c\/figcaption\u003e\u003c\/figure\u003e\u003cdiv class=\"pws-col\"\u003e\u003cul class=\"pws-checklist\"\u003e\n\u003cli\u003eA grounded wall outlet nearby (no extension cords)\u003c\/li\u003e\n\u003cli\u003eA sturdy, level counter that can hold the cooler plus a full jug (about 40 lb), with about 4 in of clearance behind and on both sides\u003c\/li\u003e\n\u003cli\u003eRemove the label or sticker from the mouth of a fresh 3 or 5 gallon jug\u003c\/li\u003e\n\u003cli\u003eSet the jug upside down into the bottle holder on top. The built-in puncture rod opens non-spill caps\u003c\/li\u003e\n\u003cli\u003eLet the tanks fill with water before switching on the heating and cooling\u003c\/li\u003e\n\u003cli\u003eEmpty the removable drip tray as needed. No drain required\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\u003ctable class=\"pws-specs\"\u003e\n\u003ccaption\u003eA11 Countertop Water Cooler by Avalon: Specifications\u003c\/caption\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003e\u003ca href=\"\/collections\/avalon\"\u003eAvalon\u003c\/a\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eA11 (A11-CTTL grey, A11BLK black)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eCountertop top load bottled water cooler\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWater temperatures\u003c\/td\u003e\n\u003ctd\u003eHot 185°F, cool, and cold 47°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHot water\u003c\/td\u003e\n\u003ctd\u003e4 L per hour, 1.02 L tank\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCold water\u003c\/td\u003e\n\u003ctd\u003e2 L per hour, 3 L tank, compressor cooled\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDispensing\u003c\/td\u003e\n\u003ctd\u003ePush buttons for hot, cool, and cold\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBottle size\u003c\/td\u003e\n\u003ctd\u003eStandard 3 or 5 gallon jugs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSafety\u003c\/td\u003e\n\u003ctd\u003eChild safety lock on hot water\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOther features\u003c\/td\u003e\n\u003ctd\u003eBuilt-in puncture rod for non-spill caps, removable drip tray (no drain)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTank material\u003c\/td\u003e\n\u003ctd\u003e304 stainless steel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUnit dimensions\u003c\/td\u003e\n\u003ctd\u003e13 in L x 12 in W x 19 in H (per Avalon manual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e26.45 lb net\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePower\u003c\/td\u003e\n\u003ctd\u003e115V, 60Hz, 420W heating, 120W cooling, 520W total\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUL Listed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIn the box\u003c\/td\u003e\n\u003ctd\u003eA11 cooler, use and care guide\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e1 year limited from Avalon (register within 30 days)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003cdiv class=\"pws-section pws-faq\"\u003e\n\u003ch3 class=\"pws-h3\"\u003eAvalon A11 FAQs\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat size jugs does it take?\u003c\/summary\u003e\u003cp\u003eStandard 3 or 5 gallon water jugs from any delivery service or store.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWill a 5 gallon jug sit safely on a counter unit?\u003c\/summary\u003e\u003cp\u003eYes, as long as the counter is sturdy and level. A full 5 gallon jug weighs about 40 lb, so pick a solid surface.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhat is the cool water tap?\u003c\/summary\u003e\u003cp\u003eIt pours water straight from the jug without heating or chilling it, so it comes out near room temperature.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow long until the water is hot and cold?\u003c\/summary\u003e\u003cp\u003eOnce the tanks are full and the heating and cooling switches are on, plan on about 15 to 20 minutes for hot water and about 1 hour for cold on first startup.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow do I keep it clean?\u003c\/summary\u003e\u003cp\u003eWipe the drip tray and spouts often and sanitize the tanks every few months with a water cooler cleaning solution. Your use and care guide has the step by step routine.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-cta\"\u003e\n\u003cdiv class=\"pws-col\"\u003e\n\u003ch3\u003eOutfitting a school, gym, or building?\u003c\/h3\u003e\n\u003cp\u003eTalk to a real person about installation, quantities, and project pricing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-cta-btns\"\u003e\n\u003ca class=\"pws-btn pws-btn-solid\" href=\"tel:7067022071\"\u003eCall or text 706-702-2071\u003c\/a\u003e\u003ca class=\"pws-btn pws-btn-ghost\" href=\"\/pages\/contact?topic=Contractor%20or%20government%20pricing#ContactForm\"\u003eRequest a project quote\u003c\/a\u003e\u003ca class=\"pws-btn pws-btn-ghost\" href=\"\/pages\/educator-school-pricing\"\u003eSchool pricing\u003c\/a\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pws-section\"\u003e\n\u003ch5\u003e\u003cstrong\u003eManuals\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/Avalon-A11-User-Guide.pdf?v=1793064322\" title=\"Avalon A11 Use and Care Guide\" rel=\"noopener\" class=\"pps-manual-link\" target=\"_blank\"\u003e A11 User Guide (Setup and Bottle Changes) \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/Avalon-Warranty.pdf?v=1793043495\" title=\"Avalon Limited Warranty\" rel=\"noopener\" class=\"pps-manual-link\" target=\"_blank\"\u003e Avalon Limited Warranty (1 Year) \u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Avalon","offers":[{"title":"Grey","offer_id":45941764423703,"sku":"A11-CTTL","price":179.99,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":45941769961495,"sku":"A11BLK","price":179.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0812\/1725\/7495\/files\/A11_Grey_Front.jpg?v=1793064484","url":"https:\/\/prowatersupply.com\/products\/avalon-a11-countertop-top-load-water-cooler-hot-cool-and-cold","provider":"Pro Water Supply","version":"1.0","type":"link"}